EAP Plus is a suite of manager referred support services and assessments for staff members who may require additional support beyond what is provided through Converge International’s People Assist streams.

As a part of the EAP Plus suite, we offer a range of support services and assessments including:

  • Drug and Alcohol Assessment


    Where an organisation is seeking to refer an employee for either a breach of an organisational policy or an incident related to drugs or alcohol, in order to reduce risk to the individual and organisation immediately and into the future.


  • Wellbeing Check


    Individual psychological wellbeing checks for employees, generally in high-risk work roles, or where risk is deemed to be elevated and an organisation is seeking to gain an understanding about an individual’s status in relation to any risk they perceive important to potentially manage.


  • Fitness for Duties Assessment 


    Where an organisation is seeking to gain an understanding about an individual’s status in relation to their capacity to perform their role (psychologically) or return to work following a period of absence.


  • Workplace Behaviour Coaching


    A supportive early intervention coaching service that enables managers to support employees to improve their work performance in line with mutually agreed goals or expected outcomes. Type of presenting issues might include: absenteeism or tardiness, quality or quantity of work, safety concerns, erratic, disruptive or negative workplace behaviours, personal issues impacting work, communication style, other performance issues.


  • Extended Counselling


    Where an employer identifies a need for ongoing external and professional support for an employee, they may refer the individual for counselling for a defined number of sessions. Goals for counselling are generally established by the consultant with the employee.


  • At Risk Support

Designed to support an individual who is employed but may not be at work as a result of a work related incident or matter under investigation and where the individual is deemed to be at heightened psychological risk.  


All staff accessing these services must be referred by their employer. To refer and authorise your staff member to one of the EAP Plus support services or assessments, please complete the online Referral Form below:

EAP Plus Referral Form

To speak with a Client Relationship Manager please call 1300 687 327 or email info@convergeintl.com.au.